Frequently Asked Questions

If you're not happy, you can unsubscribe at any time and your billing will stop immediately.

If you find that you didn't choose the correct course for the level that you're at, please make contact with us and let us know your concerns. We'll be happy to help and switch you to another course.
If you subscribe to the monthly membership, your account will be charged on the same date every month; eg: 5th October, 5th November, etc. If you subscribe to the annual membership, your account will be charged on the same date annually.
Whether it's a technical question relating to the website, or a concertina-related question, contact us through the contact page and we'll get back to you as soon as possible. Caitlín will be happy to answer queries related to the lessons.
While Caitlín encourages learning by ear, there is notation attached to each lesson for those who prefer to use it. It can be downloaded and printed off for ease of use. 
Once you have your log-in details, you will be able to access the site and take the lessons on any device.
You can cancel your subscription at any time by clicking on this link Unsubscribe. Unsubscribing takes immediate effect. You won't have access to the lessons anymore once you unsubscribe.
We use high quality 8k videos for our lessons and this may cause some problems on older PCs or those with weak internet speeds. Viewers can select a lower quality by selecting the gear icon in the lower right corner of the video player.